Privacy Policy for SantaFeStay

Effective Date: March 18, 2026

At SantaFeStay, accessible at www.santafeshortrents.com, one of our main priorities is the privacy of our visitors. This Privacy Policy describes how SantaFeStay ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, make a reservation, or interact with our services.

If you have additional questions or require more information about our Privacy Policy, please contact us by email at nmrealtorleland@gmail.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected through SantaFeStay. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. When you make a booking, you consent to the collection and processing of your personal information as described herein.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We may collect the following types of information:

Personal identification information: name, email address, phone number, mailing address.

Booking information: check-in and check-out dates, number of guests, property preferences, special requests.

Payment information: payment card details are collected and processed securely by our third-party payment processor, Stripe. We do not store your full credit card number on our servers.

Communications: the contents of messages, emails, or other communications you send to us.

Device and usage data: IP address, browser type, operating system, referring URLs, pages visited, and access times.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and booking services.

Process and manage your reservations and payments.

Communicate with you regarding your bookings, inquiries, and customer service requests.

Send you promotional communications (you may opt out at any time).

Improve, personalize, and expand our website and services.

Understand and analyze how you use our website.

Develop new products, services, features, and functionality.

Comply with legal obligations, resolve disputes, and enforce our agreements.

Payment Processing via Stripe

We use Stripe, Inc. as our third-party payment processor to handle all payment transactions. When you make a booking, your payment card information is transmitted directly to Stripe via their secure, PCI-DSS compliant platform. SantaFeStay does not store, process, or have access to your full credit card number.

Stripe may collect and process your payment data in accordance with their own privacy policy, which can be reviewed at https://stripe.com/privacy. By making a payment through our website, you also agree to Stripe's terms and conditions.

Stripe uses industry-standard encryption and security measures including SSL/TLS technology to protect your financial data during transmission. For questions about how Stripe handles your payment information, please refer to Stripe's privacy policy directly.

Log Files

SantaFeStay follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking user movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, SantaFeStay uses cookies. These cookies are used to store information including visitor preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the user experience by customizing our web page content based on visitor browser type and/or other information. You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

Payment Processor: Stripe, Inc. processes your payment information as described above.

Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Booking Platforms: If your reservation originated from a third-party platform (such as Airbnb, Vrbo, or Booking.com), information may be shared with those platforms as necessary to fulfill your reservation.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored on secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. All sensitive payment information is processed through Stripe's PCI-DSS compliant infrastructure and is not stored on our servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

Request that a business that collects personal data disclose the categories and specific pieces of personal data collected about consumers.

Request that a business delete any personal data about the consumer that it has collected.

Request that a business that sells personal data not sell the consumer's personal data.

Not be discriminated against for exercising any of these rights.

We do not sell personal information. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at nmrealtorleland@gmail.com.

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you are entitled to the following data protection rights:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at nmrealtorleland@gmail.com.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. SantaFeStay does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Booking records and transaction data may be retained for tax and accounting purposes as required by applicable law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Email: nmrealtorleland@gmail.com

Website: www.santafeshortrents.com